Patient Representative - Amenia
About The Position
Sun River Health is a Federally Qualified, Non-Profit Health Center dedicated to providing high-quality, comprehensive primary, preventative, and behavioral health services to all individuals, regardless of insurance status or ability to pay, with a focus on the underserved and vulnerable. We are currently seeking a Full-Time Patient Representative/Front Desk Receptionist to join our team at our Amenia, NY site. The Patient Representative/Front Desk Receptionist is crucial in providing patient-centered care, ensuring efficient and pleasant access to services for a diverse patient population. This role involves managing all aspects of patient registration and appointment scheduling, acting as the primary point of contact for patients within the medical care team. All job duties must be performed in compliance with established systems and job-specific standards.
Requirements
- High School diploma/GED
- 2-4 years of work-related experience
- Bilingual in both English and Spanish (orally and written)
Responsibilities
- Assist with daily reception activities and ensure that all processes needed for patient services are initiated.
- Communicate effectively with team members and patients regarding all aspects of service.
- Manage telephone and mail contact with patients.
- Schedule appointments, collect fees, and explain services and charges to patients.
- Distribute materials to patients, including patient satisfaction cards and patient rights information.
- Verify all insurance information and set fees based on the sliding scale fee.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
