Patient Representative - Riverhead
About The Position
Sun River Health is seeking a Part Time Patient Representative/Front Desk Receptionist to join their team in Riverhead, NY. This role is responsible for providing patient-centered care, facilitating patient access to services, and managing the registration and appointment process. The Patient Representative will communicate effectively with a diverse population, handle telephone and mail correspondence, schedule appointments, collect fees, explain services and charges, and distribute patient materials. They will also verify insurance and set fees based on a sliding scale. This position is integral to the medical care team as the initial point of contact for patients.
Requirements
- High School diploma/GED
- 2-4 years of work-related experience
Nice To Haves
- Bilingual in both English and Spanish (orally and written)
Responsibilities
- Assist with daily reception activities and ensure that all processes needed for patient services are initiated.
- Communicates effectively with team members and patients all aspects of service.
- Responsible for telephone and mail contact with patients.
- Responsible for the scheduling of appointments, fee collection, explanation of services and charges for patient services.
- Distributes materials to patients, including the patient satisfaction cards, patient rights and other appropriate materials.
- Verifies all insurance and sets fees based on the sliding scale fee.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
