Patient Representative - Washington St. Poughkeepsie

Sun River Health • Poughkeepsie, NY

11d • $20 - $23 • Onsite

About The Position

Sun River Health is seeking a Full Time Patient Representative/Front Desk Receptionist to join their team in Poughkeepsie, NY. This role is responsible for providing patient-centered care, facilitating patient access to services, and managing the registration and appointment process. The Patient Representative plays a key role in the medical care team as the initial point of contact for patients, ensuring all job duties are performed in compliance with established standards.

Requirements

• High School diploma/GED
• 2-4 years of work-related experience
• Bilingual in both English and Spanish (orally and written)

Responsibilities

• Assist with daily reception activities and ensure that all processes needed for patient services are initiated.
• Communicates effectively with team members and patients all aspects of service.
• Responsible for telephone and mail contact with patients.
• Responsible for the scheduling of appointments, fee collection, explanation of services and charges for patient services.
• Distributes materials to patients, including the patient satisfaction cards, patient rights and other appropriate materials.
• Verifies all insurance and sets fees based on the sliding scale fee.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED