Patient Representative - WIC - Grant Funded - Days

Union 1199

5d • $28 - $30

About The Position

NewYork-Presbyterian Hospital seeks a Patient Representative for its Women, Infants and Children (WIC) program. The role supports a community program that provides services such as nutrition education and breastfeeding counseling to women, infants, and children. The Patient Representative welcomes patients, answers phone inquiries, schedules and processes patient visits, conducts financial interviews, collects payments, and helps determine patients’ financial eligibility. The position focuses on delivering superior customer service to a diverse local community.

This is a full-time, grant-funded position with a weekday schedule of Monday through Friday, 8:30 a.m. to 4:30 p.m., and one Saturday per month.

Requirements

• High school diploma or GED.
• Prior customer service experience.
• Basic knowledge of computer operations.

Nice To Haves

• Associate degree.
• WIC experience.
• Strong computer skills.
• Bilingual English/Spanish.

Responsibilities

• Welcome patients.
• Answer phone inquiries.
• Schedule and process patient visits.
• Conduct financial interviews and collect payments.
• Guide patients and determine financial eligibility.
• Provide superior customer service to the local community.

Benefits

• Competitive base pay.
• Benefits package.
• Opportunities for personal and professional growth.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED