Patient Representative - Cardiology

Hartford Healthcare • Torrington, CT

11h • Onsite

About The Position

The Patient Representative acts as an extension of the provider in a Physician Practice. As such, the Patient Representative must at all times exemplify customer service skills consistent with that of the practice. In addition, to ensure safe and accurate delivery of care, and follow-up care, it is extremely important that accurate demographic information be obtained from patients at every visit. Responsible for patient scheduling, preregistration, registration and insurance authorization for the outpatient departments.

Requirements

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, etc.)
• One year experience in administrative support or customer service required
• Excellent organization and communication skills

Nice To Haves

• Two or more years experience in medical office preferred
• Knowledge of medical terminology & hospital scheduling preferred

Responsibilities

• Patient scheduling
• Preregistration
• Registration
• Insurance authorization for outpatient departments
• Obtain accurate demographic information from patients at every visit
• Exemplify customer service skills consistent with the practice
• Answer and direct phone calls
• Manage reception

Benefits

• Competitive benefits program designed to ensure work/life balance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed