Patient Representative - Cardiac Lab

MidState Medical Center • Meriden, CT

12d • Onsite

About The Position

The Patient Representative acts as an extension of the provider in the Cardiology Department. As such, the Patient Representative must at all times exemplify customer service skills consistent with that of the department. In addition, to ensure safe and accurate delivery of care, and follow-up care, it is extremely important that accurate demographic information be obtained from patients at every visit. Responsible for patient scheduling, preregistration, registration and insurance authorization.

Requirements

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, etc.)
• One year experience in administrative support or customer service required
• Excellent organization and communication skills

Nice To Haves

• Two or more years experience in medical office preferred
• Knowledge of medical terminology & hospital scheduling preferred

Responsibilities

• Patient scheduling
• Preregistration
• Registration
• Insurance authorization
• Obtain accurate demographic information from patients at every visit
• Answer and direct phone calls
• Manage reception

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed