Patient Relations - WGM Louisville
About The Position
The Opportunity Patient Relations Are you a high-energy individual with a bubbly personality? Do you love interacting with people and making them feel welcome? If so, we want you to join our team as a Front Desk Receptionist/PR! This is a Full-Time position that offers... As a member of our team, you will play a crucial role in maintaining our welcoming atmosphere, ensuring that every patient feels valued and cared for. We believe in fostering a collaborative environment where everyone works together to achieve common goals. If you are passionate about creating positive experiences for patients, thrive in a fast-paced environment, and possess exceptional communication skills, we invite you to be a vital part of our growing orthodontic practice. At White, Greer and Maggard Orthodontics, our office culture is defined by its friendliness, positivity, and strong teamwork. We are all about the patient experience! A Day In The Life Of As the first point of contact for our patients, you will be instrumental in upholding our friendly and positive office culture. Your warm demeanor and attention to detail will contribute to creating an environment where patients feel comfortable and supported throughout their orthodontic journey.
Requirements
- High School diploma/GED
- The ability to type and file accurately.
- Excellent communication and organizational skills.
- Good telephone etiquette and professionalism.
- Outgoing and collaborative mindset
- A friendly and outgoing personality
- Ability to multitask and thrive in a fast-paced environment
Nice To Haves
- Previous experience in a similar role is a plus, but not required
Responsibilities
- Greet and welcome patients with a warm smile and positive attitude.
- Scheduling, rescheduling, confirming and canceling patient appointments as required.
- Assist with administrative tasks and maintain patient records.
- Promote our services and maintain a positive public image for the office.
- Courteously receiving incoming telephone calls and taking messages as needed.
- Verifying insurance details and informing patients of un-covered fees.
- Filing documents and organizing supplies.
Benefits
- Medical/Dental/Vision/401K
- Collaborative working teammates
- 4 day work week (with rotating day off)
- Hands-on training!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
