Patient Relations Representative
Choctaw Nation of Oklahoma•Durant, OK
•Onsite
About The Position
As the Patient Relations Representative, you will assist in resolving patient care issues and act as a liaison between the patient and outside agencies. You will report to the Supervisor.
Requirements
- Experience with Microsoft Office
- Willing to learn the THI and Joint Commission standards
- Valid driver’s license
Responsibilities
- Maintain and update patient information in database.
- Contact patient(s) and vendor(s) via phone, email, personal visit, and by other means of communication.
- Contact health facilities to negotiate medical bills, discuss payment information, and order durable medical equipment.
- Collaborate with patient and family to identify resources for patients that have minimal or no payer resource.
- Assist patients navigate Indian Health Services resources.
- Interact with internal and external guests in a professional and courteous manner.
- Adapt to changing duties, cross train on other roles, and multi-talk with ease.
- Other responsibilities as assigned by management.
Benefits
- Weekly Earned Wage Access is an Option for this Position
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
