Patient Registration Specialist – Defiance Regional Hospital
ProMedica Defiance Hospital•Defiance, OH
•Onsite
About The Position
When patients come to receive medical services, you will register or pre-register them by getting their information, validating insurance, and receiving payments. When patients, visitors or staff have questions, you will answer those questions or refer them to someone or someplace to find their answers. You may also perform various clerical functions.
Requirements
- High school diploma or GED
- Must have at least 1 year experience in medical registration, billing, customer service or collection.
Nice To Haves
- Basic knowledge of health insurance plans & medical terminology
Responsibilities
- Perform a variety of face-to-face registration, pre-registration, scheduling, billing, and collection functions for all payers including self-pay which includes but not limited to verifying insurance benefits.
- Contacts patients via phone for necessary information pertaining to registration, billing, and collection.
- Resolve inquiries received pertaining to patient accounts.
- Post payments to patient accounts as appropriate.
- Work with internal departments to obtain information for external requests including refunds.
- Act as a liaison to outside vendors.
- Review debits, credits, refunds, bad debt and contractual allowances for accuracy and processes as applicable.
- Reconcile electronic payment remittances.
- Understand and follow basic billing regulations and corporate compliance plans.
Benefits
- Flexible benefits that include compensation and programs to help you take care of your family, your finances and your personal well-being.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
