Patient Registration Specialist

TEKsystems • Eureka, CA

4d • $25 - $25 • Onsite

About The Position

We are seeking a customer-focused and detail-oriented Patient Access Representative to serve as the first point of contact for patients and visitors. This role is responsible for patient registration, insurance verification, admissions support, and delivering exceptional customer service in a fast-paced healthcare environment.

Requirements

• Strong customer service and patient relations skills.
• Excellent verbal and written communication abilities.
• Exceptional attention to detail and accuracy.
• Ability to multitask effectively in a busy healthcare setting.
• Strong teamwork and collaboration skills.
• Ability to work independently with minimal supervision.
• Proficiency with basic computer systems and data entry.
• Professional demeanor and commitment to providing high-quality patient care.

Nice To Haves

• Previous experience in healthcare registration, patient access, medical reception, or front office operations.
• Familiarity with insurance verification processes and healthcare documentation.
• Experience using electronic medical records (EMR/EHR) systems.

Responsibilities

• Greet and check in patients and visitors in a professional and welcoming manner.
• Register patients and accurately enter demographic and personal information into the electronic health record (EHR) system.
• Verify patient and visitor identities by collecting required information and valid photo identification.
• Determine patient payment responsibilities and identify individuals who may require financial assistance or payment arrangements.
• Explain consent forms, patient rights documents, and other required paperwork.
• Distribute and collect admissions and registration documentation while ensuring all forms are completed accurately.
• Verify insurance eligibility, benefits, and coverage information prior to services.
• Answer and route incoming telephone calls, providing information and assistance as needed.
• Maintain confidentiality of patient information in compliance with HIPAA regulations.
• Collaborate with clinical and administrative staff to ensure a smooth patient experience.
• Resolve patient concerns with professionalism and escalate issues when appropriate.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed