Patient Registration Spec - 501446

University of Toledo • Toledo, OH

12h • Onsite

About The Position

The Patient Registration Specialist performs all outpatient and inpatient registrations functions, insurance verification, and cash collections for the University of Toledo Medical Center while providing excellent customer satisfaction. The role strives to sustain a courteous and caring impression for patients and visitors, communicates effectively to maximize patient flow and provide excellence in customer relations. The Specialist ensures that financial policies and requirements are met while providing caring access at the University of Toledo Medical Center. This role performs complete and accurate registration and admission functions for the purpose of maximizing reimbursement and providing timely and accurate patient information to all other providers and users of patient data. The Patient Registration Specialist is highly skilled and works at a fully cross-functional level.

Requirements

• High School diploma or equivalent required.
• Recent experience (within 2 years) in hospital or physician office performing as a primary duty, one of the following is required: Registration Specialist or Check-in/out Clerk who enters patient demographic/insurance information in system (testing may be given).
• Must have working knowledge to operate a computer in a window-based environment utilizing various software programs such as Microsoft Word, Excel, Outlook to produce and manage essential reports and correspondence.
• Must be able to utilize computer keyboard proficiently.
• Ability to work with minimum supervision.
• Ability to apply understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to develop and maintain professional service oriented working relationships with patients, families, physicians, nurses, co-workers, supervisors and others.
• Ability to provide excellence customer satisfaction when presenting information and respond to questions from staff, patient and the general public.
• Ability to deal with confrontation and stressful working environment while maintaining excellence in customer service.
• Must be able to analyze data, calculate figures and amounts such as discounts, interest, percentages, add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Applicants may be tested.

Responsibilities

• Performs all outpatient and inpatient registrations functions.
• Performs insurance verification.
• Performs cash collections.
• Maximizes patient flow.
• Ensures financial policies and requirements are met.
• Performs complete and accurate registration and admission functions for the purpose of maximizing reimbursement.
• Provides timely and accurate patient information to all other providers and users of patient data.

Benefits

• University of Toledo campuses are tobacco-free.
• Pre-employment health screening requirements for the University of Toledo Health Science Campus Medical Center will include drug and other required health screenings for the position.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED