Patient Registration Representative: Sunday-Thursday

Missoula Community Health Services • Superior, MT

1d • $0 - $19 • Onsite

About The Position

This position is responsible for greeting patients, performing clerical duties, maintaining the outpatient and nurse station areas, answering phones, processing patient registrations, and securing necessary information. The role involves introducing patients to the facility, explaining policies, completing forms, managing billing screens, and answering questions. Additionally, the position requires preparing and posting charges in the EHR and performing other duties as assigned by a supervisor.

Requirements

• Excellent customer service skills
• Excellent communication skills
• Excellent phone skills, able to answer multiple phone lines at once.
• Keyboard and computer skills
• Able to work in a stressful environment with frequent interruptions to job flow, all the while greeting customers with a cheerful and positive attitude.
• Must be a team player willing to help clinic office reach its’ missions and goals.
• Must be an outgoing person who is a great multi-tasker.
• Must be able to work collaboratively with other departments and be able to prioritize workloads to meet deadlines.

Nice To Haves

• Medical Insurance
• Accounts Receivable
• Electronic Health Records

Responsibilities

• Greet all MCH patients as they enter the facility.
• Perform clerical duties and maintain the physical environment of the outpatient & nurse station area.
• Answer incoming phone calls and redirect to proper extension.
• Process the registration function for patients entering our healthcare organization through inpatient, outpatient, or the emergency department.
• Secure all information necessary for internal operations.
• Introduce the patient to the environment, explaining policies, securing signatures, detailing forms, completing billing screens, and answering any questions.
• Prepare and post charges in EHR.
• Perform other duties as assigned by supervisor.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed