Patient Registration Representative: Tuesday-Saturday

Missoula Community Health Services • Superior, MT

2d • $0 - $19 • Onsite

About The Position

This is a full-time Patient Registration Representative position. The role involves greeting patients, performing clerical duties, managing the reception area, answering phones, processing patient registrations for various departments (inpatient, outpatient, emergency), securing necessary information, explaining policies, completing billing screens, and preparing/posting charges in the EHR. The position requires excellent customer service and communication skills, with training provided for the right candidate.

Requirements

• Excellent customer service & communication skills
• Excellent phone skills, able to answer multiple phone lines at once.
• Keyboard and computer skills
• Able to work in a stressful environment with frequent interruptions to job flow, all the while greeting customers with a cheerful and positive attitude.
• Must be a team player willing to help clinic office reach its’ missions and goals.
• Must be an outgoing person who is a great multi-tasker.
• Must be able to work collaboratively with other departments and be able to prioritize workloads to meet deadlines.

Nice To Haves

• Working knowledge of Medical Insurance
• Working knowledge of Accounts Receivable
• Working knowledge of Electronic Health Records

Responsibilities

• Greets all MCH patients as they enter the facility.
• Performs clerical duties and maintains the physical environment of the outpatient & nurse station area.
• Answers incoming phone calls and redirects to proper extension.
• Processes the registration function for patients entering our healthcare organization through inpatient, outpatient, or the emergency department.
• Secure all information necessary for internal operations.
• Introduces the patient to the environment, explaining policies, securing signatures, detailing forms, completes billing screens, and answers any questions.
• Prepares and posts charges in EHR.
• Performs other duties as assigned by supervisor.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed