Patient Registration Representative, Grand Valley Oncology, Full-Time

Community Hospital•Grand Junction, CO

13d•Onsite

About The Position

This is a full-time Patient Registration Representative position at Grand Valley Oncology. The role involves managing patient information, scheduling appointments, processing payments, and handling administrative tasks for the clinic. The position requires strong customer service skills and the ability to work efficiently in a fast-paced environment. The work location is in-person/onsite in Grand Junction, CO 81505.

Requirements

High school diploma or equivalent
Minimum of one (1) year of customer service experience
Training in a medical practice preferred
Must relocate to Grand Junction, CO 81505 before starting work.

Responsibilities

Processes incoming and outgoing calls efficiently and politely.
Interviews patient or representative to obtain and record in computer the patient name, address, age, persons to notify in case of emergency, attending Physician, and individual or insurance company responsible for payment of bill.
Schedules appointments and records all information in patient charts.
Checks insurance and payment eligibility in computer system and/or using online tools to ensure correct and accurate data is collected.
Receive, post and track all payments on accounts and collect initial payment based on co-pay or deductible amounts according to insurance eligibility portal data.
Completes administrative functions for the clinic as assigned by the Practice Administrator.