Patient Registration Rep
About The Position
R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. Ready to start a meaningful career in healthcare - even if you’ve never worked in the field before? Join R1, the industry leader transforming how hospitals and health systems support patients with cutting‑edge technology, automation, and compassionate human care. At R1, you’ll be part of a mission-driven team that blends advanced technology with real‑world service to create exceptional patient experiences. As a Customer Service Representative in Patient Registration , you will be the first friendly face patients meet when they check into the hospital. No healthcare background? No problem. We’ll train you every step of the way—and this role is a fantastic launchpad for a growing healthcare career. This isn’t a sit‑back‑and‑relax desk job—you’ll be on your feet, thinking fast, and making a real impact.
Requirements
- High School Diploma or GED
- Strong customer service experience
Nice To Haves
- Medical or healthcare experience is a plus.
Responsibilities
- Help patients navigate the registration process
- Answer questions with confidence, clarity, and compassion
- Gather accurate information quickly in a fast-paced environment
- Build trust with patients during moments when they may be scared, confused, or overwhelmed
- Work across multiple computer systems to register patients efficiently
- Answer phones and gather information quickly and accurately
- Assist patients who may be ill, anxious, or confused
- Navigate diverse insurance plans and coverage details (with training!)
- Adapt to interruptions from clinical teams during urgent care situations
- Build rapport and ease patient concerns in real time
Benefits
- competitive benefits package
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
