Patient Registration Rep - Day Shift

Trinity HealthWilmington, DE
Onsite

About The Position

The Patient Access Rep is the entry level position of the Patient Access career path. The PAR performs outpatient and inpatient registration functions; Provides general information to hospital users, patients and families; Ensures that patients meet financial requirement; Provides excellent patient focused customer service; Communicates effectively to service delivery areas to maximize patient flow and customer service. The PAR I employee is certified in all functional areas for PAR I which include: Up-Front Collections Emergency Department Registration Outpatient Registration OP Surgery & Special Procedures Registration Express Check-In Desk Insurance Verification

Requirements

  • High School graduate degree required
  • At least 1 year of experience working in hospital admissions, business office and/or physician's office required
  • Knowledge of EPIC EMR
  • Must have strong verbal and written communication skills
  • Medical Terminology required
  • HFMA CRCR or NAHAM CHAA required within one (1) year of hire

Nice To Haves

  • Knowledge of insurance verification highly preferred

Responsibilities

  • Performs outpatient and inpatient registration functions
  • Provides general information to hospital users, patients and families
  • Ensures that patients meet financial requirements
  • Provides excellent patient focused customer service
  • Communicates effectively to service delivery areas to maximize patient flow and customer service
  • Up-Front Collections
  • Emergency Department Registration
  • Outpatient Registration
  • OP Surgery & Special Procedures Registration
  • Express Check-In Desk
  • Insurance Verification

Benefits

  • medical
  • dental
  • vision
  • mental health
  • paid time off
  • 403B
  • education assistance
  • voluntary benefits (pet insurance, accident insurance, hospital indemnity and others)
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