Patient Registration Float Pool Team East-Evening/Overnight
About The Position
The Patient Registration Float Pool Team is responsible for providing excellent customer service throughout Inova Health System by identifying and fulfilling customer and departmental needs. Provides world-class service to patients by filling vacancies within clinical departments. Travels to various hospitals and outpatient practices within the Alexandria, Loudoun, Mount Vernon, Fair Oaks and Fairfax areas as required. This position is full-time, evening/overnight shifts, 3pm - 11:30pm/11pm - 7:30am. Monday-Friday, with shifts every other weekend. Inova is consistently ranked a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation.
Requirements
- High School Diploma or GED
- 2 years of healthcare patient access experience, or 2 years of customer service
Responsibilities
- Supports scheduling undertakings by conducting pre-service activities such as insurance verification and submission.
- Troubleshoots individual admission issues in collaboration with other departments and/or team members.
- Explains insurance benefits and patient liability by using appropriate communication methods/styles.
- Identifies and communicates payroll authorization and referral requirements.
- Manages assigned work queues to ensure that errors are corrected.
- May perform additional duties as assigned.
Benefits
- medical, dental and vision coverage
- a robust team member wellness program
- Inova matches the first 5% of eligible contributions – starting on your first day.
- up to $5,250 total per year in education assistance
- up to $10,000 total for student loans
- 25 mental health coaching or therapy sessions, per person, per year, at no cost.
- paid time off
- paid parental leave
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
