Part Time As Needed Patient Registration Customer Service Representaive
About The Position
Join R1, a leading provider of technology-driven solutions for the healthcare industry, as a Patient Registration Customer Service Representative. In this role, you will be the first point of contact for patients at Intermountain Park City Hospital, guiding them through the registration process with confidence, clarity, and compassion. R1 combines deep expertise with an advanced technology platform to transform the patient experience and financial performance of healthcare providers. This position offers a fantastic launchpad for a healthcare career, with comprehensive training provided, even for those without prior healthcare experience. The role is fast-paced, dynamic, and involves working across multiple computer systems, answering phones, and interacting with patients who may be ill, anxious, or confused. You will also learn about diverse insurance plans and adapt to interruptions from clinical teams during urgent situations. This is not a sedentary role; you will be on your feet, thinking quickly, and making a real impact.
Requirements
- High School Diploma or GED
- Strong customer service experience
- Ability to pass background check, drug test, and meet vaccination requirements
Nice To Haves
- Medical or healthcare experience (but not required!)
Responsibilities
- Help patients navigate the registration process
- Answer questions with confidence, clarity, and compassion
- Gather accurate information quickly in a fast-paced environment
- Build trust with patients during moments when they may be scared, confused, or overwhelmed
- Work across multiple computer systems to register patients efficiently
- Answer phones and gather information quickly and accurately
- Assist patients who may be ill, anxious, or confused
- Navigate diverse insurance plans and coverage details (with training!)
- Adapt to interruptions from clinical teams during urgent care situations
- Build rapport and ease patient concerns in real time
Benefits
- Competitive benefits package
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
