Patient Registration Coordinator

BHG Careers • Bessemer, AL

4h

About The Position

The Patient Registration Coordinator serves as a welcoming first point of contact for patients and visitors, supporting patients throughout their recovery journey. The role is responsible for successful patient registration and processing, eligibility verification, and providing clear, compassionate information about insurance coverage and financial responsibilities. It also supports clinic operations through documentation, reporting, financial recordkeeping, inventory coordination, and general office work.

Requirements

• High school diploma or equivalent.
• At least one year of experience as a general office clerk, including basic math, accounting skills, and cash handling experience.
• Valid driver’s license.
• Experience in front desk, admissions, billing, and/or collections.
• Strong customer service and interpersonal communication skills.
• Accurate data entry and basic keyboarding skills.
• Excellent verbal and written communication skills.
• Ability to manage multiple priorities.
• Ability to enforce fee collection policies.

Nice To Haves

• Healthcare experience.
• Knowledge and use of typical office equipment and programs, including a calculator, fax machine, copier, computer, telephone, postage meter, scales, and scanner.

Responsibilities

• Welcome patients and visitors and provide a warm, professional experience.
• Register new and returning patients and verify demographic, insurance, and identification information.
• Verify insurance eligibility, benefits, and prior authorizations, and explain coverage and financial responsibilities to patients.
• Collect copays, deductibles, and coinsurance and accurately process daily financial transactions.
• Answer incoming phone calls and provide helpful, compassionate support.
• Build professional relationships with patients while protecting privacy and maintaining accountability.
• Support compliance with applicable federal, state, and local regulations.
• Prepare and distribute weekly reports and generate monthly statements as needed.
• Maintain accurate financial records and help ensure clinic funds are secure.
• Process third-party reimbursements, including Medicaid, when applicable.
• Perform filing, scanning, copying, data entry, census reporting, and caseload tracking.
• Maintain office supplies and coordinate supply orders.
• Perform work-related errands, including mail delivery and bank deposits.

Benefits

• Flexible and predictable schedules with early-in/early-out hours.
• No nights or Sundays; holidays off.
• Generous paid time off.
• Medical, dental, and vision coverage.
• Life insurance and disability protection.
• Competitive discretionary 401(k) match.
• Quarterly bonus potential and competitive compensation.
• Incentives for certifications or licenses.
• Employee Assistance Program (EAP).
• Self-care and wellness services.
• Discounts on services and entertainment.
• Role-based training and developmental opportunities.
• Clinical supervision hours and certification support.
• Career advancement pathways through a leveling program.
• Tuition reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED