Patient Registration Clerk - Patient Registration - FT 0.9 (72 hrs biweekly) (74073)

Memorial Health System • Marietta, OH

9d

About The Position

The Patient Registration Clerk greets patients professionally and completes orderly, efficient, and accurate registrations. The role provides excellent customer service, supports the hospital’s public relations, and maintains strict confidentiality of patient records. The clerk exhibits the MHS Standards of Excellence and helps provide a safe environment for patient care.

Requirements

• High school diploma, GED, or equivalent.
• Typing, spelling, and basic medical terminology skills.
• Interpersonal skills and familiarity with computers.
• Ability to accurately gather and interpret data related to patient registration.
• Ability to communicate with patients and family members in stressful situations.
• Ability to professionally represent the hospital to patients, physician offices, and family members.

Nice To Haves

• At least 2 years of experience in registration and/or scheduling in a hospital, medical office, or clinic setting.

Responsibilities

• Provide a safe environment for patient care.
• Maintain strict confidentiality at all times.
• Accurately interpret written and verbal orders from physicians.
• Use AIDET appropriately when registering patients.
• Enter new patient data and verify existing patient records are up to date; confirm the electronic health record is complete, make changes as necessary, and complete accurate registrations.
• Verify each patient’s insurance eligibility and benefits.
• Collect patients’ out-of-pocket liabilities upfront and apply and reconcile daily point-of-service cash reports.
• Refer patient accounts to financial counselors when further explanation or education is needed about out-of-pocket liabilities, payment plans, or related matters.
• Perform other duties and responsibilities as necessary.

Benefits

• Affordable, comprehensive benefits package for full-time and flex-time employees.
• Bonus eligibility for qualifying full-time or flex-time employees; eligibility is determined upon offer.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED