Patient Registration Clerk (bilingual) - Repost
About The Position
Under the general supervision of the Manager, Patient Registration, and while demonstrating a commitment to the Mission, Values and Management Philosophy of St. Boniface Hospital, the Patient Registration Clerk is responsible for: performing clerical duties to include obtaining necessary patient demographic information and registering patients on computer system; performing all receptionist's functions including directing and controlling patient movement in the department; maintaining accurate death records; making telephone calls as requested; requesting charts from Health Records; assisting with orientation of new staff; providing direction and feedback to students during student practicums; and performing other related duties as assigned.
Requirements
- One (1) year related experience in an office, clinical environment or in a patient registration department (e.g. secretary, receptionist, communications clerk, etc.).
- A combination of education and experience will be considered.
- Grade XII or recognized equivalent.
- Successful completion of a recognized medical office secretarial program or the first year of a recognized diploma/degree in a health-related field; or,
- Successful completion of a recognized medical terminology course.
- Fluently bilingual in both English and French.
- Keyboarding speed: 35 wpm.
- Ability to work in a Windows operating environment.
- Ability to retain information which is of a confidential nature.
- Good interpersonal communication skills.
- Demonstrated problem-solving skills.
- Legible handwriting.
- Strong interpersonal skills and telephone manner.
- Ability to adapt readily to stressful situations.
- Ability to work independently with minimal supervision.
- Ability to multi-task in a fast-paced environment.
- The candidate must be able to understand and speak French at a proficiency level that allows them to sustain varied in-depth conversations with patients and families.
- Physically capable of assisting patients in wheelchairs, with luggage, etc.
- A current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check.
Responsibilities
- Performing clerical duties to include obtaining necessary patient demographic information and registering patients on computer system.
- Performing all receptionist's functions including directing and controlling patient movement in the department.
- Maintaining accurate death records.
- Making telephone calls as requested.
- Requesting charts from Health Records.
- Assisting with orientation of new staff.
- Providing direction and feedback to students during student practicums.
- Performing other related duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
