Patient Registration Clerk (bilingual)

Winnipeg Regional Health Authority • Winnipeg, MB

7d • Onsite

About The Position

Under the general supervision of the Manager, Patient Registration, and while demonstrating a commitment to the Mission, Values and Management Philosophy of St. Boniface Hospital, the Patient Registration Clerk is responsible for: performing clerical duties to include obtaining necessary patient demographic information and registering patients on computer system; performing all receptionist's functions including directing and controlling patient movement in the department; maintaining accurate death records; making telephone calls as requested; requesting charts from Health Records; assisting with orientation of new staff; providing direction and feedback to students during student practicums; and performing other related duties as assigned.

Requirements

• One (1) year related experience in an office, clinical environment or in a patient registration department (e.g. secretary, receptionist, communications clerk, etc.).
• A combination of education and experience will be considered.
• Grade XII or recognized equivalent.
• Successful completion of a recognized medical office secretarial program or the first year of a recognized diploma/degree in a health-related field; or, Successful completion of a recognized medical terminology course.
• Fluently bilingual in both English and French.
• Keyboarding speed: 35 wpm.
• Ability to work in a Windows operating environment.
• Ability to retain information which is of a confidential nature.
• Good interpersonal communication skills.
• Demonstrated problem-solving skills.
• Legible handwriting.
• Strong interpersonal skills and telephone manner.
• Ability to adapt readily to stressful situations.
• Ability to work independently with minimal supervision.
• Ability to multi-task in a fast-paced environment.
• The candidate must be able to understand and speak French at a proficiency level that allows them to sustain varied in-depth conversations with patients and families.
• Physically capable of assisting patients in wheelchairs, with luggage, etc.

Responsibilities

• Performing clerical duties to include obtaining necessary patient demographic information and registering patients on computer system
• Performing all receptionist's functions including directing and controlling patient movement in the department
• Maintaining accurate death records
• Making telephone calls as requested
• Requesting charts from Health Records
• Assisting with orientation of new staff
• Providing direction and feedback to students during student practicums
• Performing other related duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED