Patient Registration Associate (Emergency Department)

Highland HospitalRochester, NY
Onsite

About The Position

This position is 40 hours per week, Evening Shift: 3:00pm-11:30pm. Candidate must work every other weekend with an additional day off every week. To support patient care and provide clerical, environmental, and customer service support for the patient care unit. Performs full range of duties related to processing patient information for visits which may include: reception, registration, medical records management and telephone management. Responsible for accurate and timely input of collected information into the hospital information systems.

Requirements

  • HS diploma or GED; or equivalent experience
  • Ability to multitask in a fast paced environment
  • Proven work history of demonstrating proficient and courteous telephone skills and interactions with all customers
  • Demonstrates clear, professional written and verbal communications
  • Proficient with Microsoft Office applications to include word processing, and e-mail at a minimum

Nice To Haves

  • A.A.S. Degree
  • 1-2 years of experience in a healthcare setting
  • Experience working with diverse clientele who may be facing medical difficulties
  • Knowledge of medical terminology

Responsibilities

  • Reception
  • Registration
  • Medical records management
  • Telephone management
  • Accurate and timely input of collected information into the hospital information systems
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service