Patient Registrar - Adult Ambulatory Care Center | Full-Time, Days
About The Position
Define the Patient Care Experience Make a lasting impression on patients at NewYork‑Presbyterian/Queens as a Patient Registrar. Assist patients with questions and concerns, keep families informed, and bring calm, professionalism, and warmth to every interaction. Help make our promise of putting patients first a reality while delivering exceptional customer service to our diverse local community. As a valued member of our administrative support team, you’ll discover what sets us apart—our passion for the individuals and families we serve. Join a supportive, high‑engagement team and explore this opportunity to make a meaningful impact every day. Patient Registrar – Full Time | Day Flex | Queens Register patients for a variety of procedures and appointments while going above and beyond to support their needs. In this role, you will obtain demographic and insurance information, including referrals, pre‑certifications and authorizations, ensure accurate scheduling, and answer high‑volume phone lines.
Requirements
- High School Diploma or GED
- Experience with Epic
- 1–3 years of experience in medical clinic or practice scheduling, including insurance referrals, pre-certification and authorization
- Ability to manage high-volume inbound calls and answer busy phone lines
- Exceptional customer service, planning, and organizational skills
Nice To Haves
- Familiarity with health insurance requirements and clinical coding
- Bilingual in Mandarin and Cantonese
- Bilingual in Spanish
Responsibilities
- Register patients for a variety of procedures and appointments
- Obtain demographic and insurance information, including referrals, pre-certifications and authorizations
- Ensure accurate scheduling
- Answer high-volume phone lines
- Assist patients with questions and concerns
- Keep families informed
Benefits
- Comprehensive and competitive benefits that support you and your family in every aspect of life.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
