About The Position

Manages and creates patient accounts for services rendered, including the creation of medical records. Responsible for engaging in one or more of the revenue cycle roles while working collaboratively with the patient, patient’s family, and the care team. Verifies patient demographic information and supports financial compliance with insurance eligibility responses and collects or counsels on payment options.

Requirements

  • High school or equivalent (GED).
  • Minimum of 1 year experience in a customer service setting.
  • Proficient in navigating within computerized systems.
  • Critical thinking skills while performing multiple functions and prioritizing duties.
  • Regularly lift, carry or push/pull less than 10 pounds, frequently lift, carry or push/pull up to 10 pounds, and occasionally lift, carry or push/pull up to 20 pounds.
  • Regularly required to hear, sit, and speak.
  • Frequently required to bend, do fine motor, repetitive motion and reach.
  • Occasionally required to kneel, stand, walk and squat.
  • Specific vision abilities required by this job include color vision, depth perception, far vision, near vision, and peripheral vision.
  • Occasionally exposed to airborne contaminants, airborne pathogens, bloodborne pathogens, bodily fluids, electrical hazards and radiation.
  • Frequently carry, pull/push 20 lbs.
  • Required to frequently stand or walk.
  • Occasionally exposed to moving mechanical parts, vibration and non-weather heat and cold.

Nice To Haves

  • Knowledge of medical terminology is desired.

Responsibilities

  • Manages and creates patient accounts for services rendered, including the creation of medical records.
  • Engages in one or more of the revenue cycle roles.
  • Works collaboratively with the patient, patient’s family, and the care team.
  • Verifies patient demographic information.
  • Supports financial compliance with insurance eligibility responses.
  • Collects or counsels on payment options.
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