Patient Registrar/Medical Receptionist | Part-Time

Hospitality Health ER • Galveston, TX

2d • Onsite

About The Position

Welcome Every Patient. Set the Tone. Make Every First Impression Count. We're looking for a compassionate, service minded Patient Registrar to join our Galveston team on a part-time basis. As one of the first people patients and families encounter, you'll help create a welcoming, organized, and reassuring experience from the moment they arrive. This role combines exceptional customer service, communication, and organization in a fast paced Emergency Department where every interaction matters. Some days you'll spend your shift welcoming patients, assisting families, and coordinating registration. Other days you'll answer phones, support the clinical team, and help keep patient flow moving efficiently. No two days look exactly the same. If you enjoy helping people, solving problems, and creating exceptional patient experiences, we'd love to meet you. Hospitality Health ER is a freestanding ER in Galveston, TX that provides personal attention to every patient through first class care and exceptional hospitality. We believe healthcare is about more than treating medical conditions. It is about creating an experience where every patient and family member feels welcomed, respected, and genuinely cared for from the moment they walk through our doors. Our team thrives in a collaborative environment where everyone is willing to step in, lend a hand, and support one another during the busiest moments. Every interaction matters, and every employee plays a vital role in creating the exceptional patient experience that defines Hospitality Health ER. If you are looking for an opportunity to make a meaningful impact in a fast paced healthcare environment, we'd love to meet you.

Requirements

• High school diploma or GED required
• Strong computer skills, including Microsoft Office and data entry
• Excellent communication and organizational skills
• Ability to multitask while maintaining accuracy in a fast paced environment
• Ability to work independently and collaboratively as part of a team
• Flexibility to work a rotating schedule, including evenings, weekends, and holidays as needed
• Demonstrates integrity, professionalism, and reliability in all aspects of the role

Nice To Haves

• Previous customer service, hospitality, medical office, patient registration, front desk, or receptionist experience preferred

Responsibilities

• Welcome patients and visitors with warmth, professionalism, and compassion
• Deliver the exceptional patient experience that defines Hospitality Health ER
• Complete patient registration accurately and efficiently
• Answer incoming calls and assist patients with professionalism and empathy
• Document patient information thoroughly and accurately
• Perform general administrative duties including data entry, filing, scanning, copying, and other office responsibilities
• Coordinate communication between patients, providers, nurses, and other team members
• Adapt quickly to changing priorities while maintaining accuracy and professionalism
• Maintain a clean, organized, and welcoming reception area
• Support the clinical team and assist with additional responsibilities as needed

Benefits

• Competitive compensation
• Night shift differential
• 401(k) with company match
• Annual bonus opportunities
• Additional benefits for full time employees
• A supportive, team oriented culture that values creativity, initiative, and genuine human connection
• Employee celebrations, themed events, and a hospitality driven environment that prioritizes both patient and employee experience
• Leadership that encourages growth, autonomy, and thoughtful decision making
• The opportunity to help shape one of the most unique patient experience cultures in emergency healthcare

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED