Patient Processing Specialist - Free Standing Emergency Dept
About The Position
The Patient Processing Specialist is often the first point of contact with our facility, so a strong Customer Service Focus is imperative. The Patient Processing Specialist should be able to effectively communicate with the patient to obtain necessary information for efficient Registration processing, including demographic information and insurance information. This position has a direct impact on revenue and patient satisfaction; professionalism, great customer service and efficiency all promote the success of the Patient Processing Specialist. Desired qualities for a Patient Processing Specialist are a self-motivated and driven person with a positive outlook, optimism and a can-do attitude who never meets a stranger.
Requirements
- High school diploma or equivalent.
- 1-2 years customer service experience, including working on a computer.
Nice To Haves
- 1-2 years healthcare/hospital experience and/or customer service experience.
- 1-year computer experience and the ability to type and spell accurately.
- Complete WorkKeys with a Level 4 and have a Silver, Gold or Platinum State on the following three sections: Work Place Documents, Graphic Literacy, and Applied Math.
- National Career Readiness Certificate effective 02/01/2012.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
