Patient Procedure Scheduler-Infusion Full Time Days
About The Position
This is a Full Time position at 40 hours per week located at the Lake Forest NMG Infusion clinic. Schedule is as follows: Monday through Thursday, 7:30am-4:30pm and Friday, 8:00am-2:30pm with hybrid work opportunities available. Surgery scheduling experience is preferred. The Patient Procedure Scheduler reflects the mission, vision, and values of Northwestern Memorial, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. The Patient Procedure Scheduler is primarily responsible for scheduling surgical and pre-operative procedures and maintaining schedules related to these procedures. Scheduling includes registration, verifying insurance information, obtaining pre-certifications, instructing patients on appropriate procedures. This role may also be cross-trained and utilized as a Patient Service Representative, thereby assuming the responsibilities associated with the check-in/out functions, or as a Patient Liaison, thereby assuming the responsibilities associated with provider templates and patient correspondence.
Requirements
- High School Diploma or GED equivalent.
- 2 years previous healthcare experience.
- Experience in a customer service role.
Nice To Haves
- Bachelors degree.
- Previous experience with an electronic medical records system.
Responsibilities
- Registers and schedules patients for surgical and pre-operative procedures.
- Inform patients of their financial responsibilities.
- Provide patients with surgical and procedural information and instructions as appropriate.
- Obtains and/or facilitates pre-certification as required.
- Maintains calendars and schedules related to surgical and pre-operative procedures.
- Answers all incoming patient inquiries.
- May perform other duties as assigned.
Benefits
- We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
