Patient Placement Representative

Medical University of South Carolina • Charleston, SC

1d • Onsite

About The Position

The Patient Placement Representative reports to the Admit Transfer Center Supervisor. Under limited supervision, the Patient Placement Representative is responsible for administratively managing the electronic placement process to include activation of patient arrivals, removal of discharges from the bed board, updating MD change requests with patient type and attending MD information. This position will also process patient preadmission and admission demographic and insurance data, and function as a liaison between registration, clinical staff and the Admit Transfer Center (ATC). Responsible for accurate and timely patient registration utilizing medical systems. This person will assign ICD-10 and CPT codes relative to patient registration. This person will utilize facility medical necessity tool to verify appropriate diagnosis and coverage criteria. This work will need to be performed according to established policies and procedures. The associate will provide exceptional customer service to physicians, patients, family members and all other medical professionals. In addition to the day to day responsibilities, this person will actively participate in quality improvement and innovative change processes as well as departmental meetings and educational offerings.

Requirements

• Bachelor’s Degree in health information, business management or related field with two (2) years of work experience; or high school diploma with four (4) years of work experience in healthcare or a business related field.
• Excellent communication skills required; must be able to communicate effectively with patients/families, physicians, employers, and third party payors.

Nice To Haves

• Ability to interpret and apply financial procedures and regulations preferred.
• Previous experience with hospital information systems preferred.

Responsibilities

• Administratively managing the electronic placement process to include activation of patient arrivals, removal of discharges from the bed board, updating MD change requests with patient type and attending MD information.
• Processing patient preadmission and admission demographic and insurance data.
• Functioning as a liaison between registration, clinical staff and the Admit Transfer Center (ATC).
• Accurate and timely patient registration utilizing medical systems.
• Assigning ICD-10 and CPT codes relative to patient registration.
• Utilizing facility medical necessity tool to verify appropriate diagnosis and coverage criteria.
• Providing exceptional customer service to physicians, patients, family members and all other medical professionals.
• Actively participating in quality improvement and innovative change processes as well as departmental meetings and educational offerings.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level