Patient Placement Coordinator, Access Center, Part-time, 11a-11p

UofL Health•Louisville, KY

2d•Onsite

About The Position

This employee ensures safe and efficient patient throughput within UofL Health. To accomplish this goal, the Patient Placement Coordinator will work with all persons needed to evaluate appropriate placement and facilitate communication among physicians, patient transportation providers, nursing staff, and ancillary teams regarding patient throughput.

Requirements

High School Diploma or GED required.
Two (2) years of inpatient hospital experience (required)
Customer service-oriented; responsive, informs constituents of process, pleasant to work with, educates and provides timely, accurate information
Ability to use prioritization skills to coordinate different patients coming from multiple areas
Ability to use conflict management skills to develop and implement strategies to assure continuous, smooth inter- and intra-departmental workflow even in the face of conflicting priorities, short term objectives, or limited resources
Ability to build effective, strong working relationships with employees, colleagues, management and vendors through trust, communication, and credibility
Ability to work with others, serve others, help others, lead others, mentor others, take directions from others in the interest of moving process and programs forward to the desired outcome.
Ability to perform work in a neat, efficient, well-coordinated, well communicated manner with a high degree of accuracy and professionalism
Must be able to communicate effectively in both verbal and written formats
Able to critically think through complex patient situations & processes
Able to assist others in developing clinical reasoning skills
Proficiency in Cerner
Proficiency in TeleTracking software
Proficient in Microsoft Office
Proficiency in computer typing speed and accuracy
Ability to navigate the multiple computer screens and systems

Nice To Haves

Five (5) years of inpatient hospital experience (preferred)

Responsibilities

Evaluates, processes, and tracks all bed requests for UofL Health
Efficiently assigns appropriate bed placements for all patients needing an inpatient UofL Health bed in accordance with department goals
Coordinate with Transfer Center RNs in continuous review of TeleTracking information to ensure all bed requests are accurate
Proficient working knowledge of Hospital Capabilities & Unit Scopes of Service within each UofL Health Inpatient facility
Participates regularly in all UofL Health Inpatient Facility capacity management huddles
Proactively identifies patient throughput barriers and facilitates escalation to appropriate team
Establishes and maintains strong relationships and communication with facility leadership and Transfer Center RNs in order to provide efficient patient throughput and excellent patient experience
Maintains compliance with all company policies, procedures, and standards of conduct
Complies with HIPAA privacy and security requirements to maintain confidentiality at all times
Performs other duties as assigned
Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times
Maintains confidentiality and protects sensitive data at all times
Adheres to organizational and department specific safety standards and guidelines
Works collaboratively and supports efforts of team members
Demonstrates exceptional customer service and interacts effectively with hospital leadership and team members