Patient Placement Coordinator - Baybrook Office - Full-Time
UTMB Health•Friendswood, TX
•Onsite
About The Position
The mission of Correctional Managed Care is to address the healthcare needs of underserved patient populations within the Texas Department of Criminal Justice (TDCJ) and the Texas Juvenile Justice Department (TJJD). This role collects and analyzes data on patient admissions, transfers, and bed availability in specified clinical areas to improve patient care and maximize bed utilization.
Requirements
- Associate's degree or equivalent and two (2) years related experience.
- Security clearance is required.
- Pre-employment drug testing is required.
Nice To Haves
- Two (2) years of work experience directly related to patient placement.
Responsibilities
- Identifies and assigns beds for all admissions from various access points including the Emergency Department, Day Surgery, Ambulatory Clinics, pre-admission and same day admissions, from home, transfer from ICU, and interfaculty hospital direct admissions through the Transfer Center.
- Facilitates patient assignments and communicates regularly with the Clinical Operations Administrator (COA) regarding bed placement needs.
- Performs data entry of patient accounts, including admission source, admit reason, treating service/team, admitting and attending faculty and resident, and admission status.
- Enters admission status orders into the EPIC electronic medical record.
- Answers calls and provides high-level customer service to internal and external customers.
- Maintains patient confidentiality regarding access to patient and other clinical information.
- Addresses patient concerns, provides service recovery, and escalates issues to the appropriate chain of command.
- Enters bed request and bed assignment information into the ED EPID Track Board.
- Monitors census and bed clean status in the Bed Track system and coordinates requests for STAT cleans.
- Provides updates to the department Director, Assistant Director, or designee regarding placement needs.
- Cross-functions to facilitate interfacility transfers in the absence of the Transfer Coordinator to ensure compliance with EMTALA regulations.
- Adheres to internal controls and reporting structure.
- Performs related duties as required.
Benefits
- Salary is commensurate with years of relevant work experience.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
