Patient Observer - Inpatient Behavioral Health

Mass General Brigham•Northampton, MA

20h•Onsite

About The Position

The Patient Care Observer is responsible for remaining in constant attendance with an assigned patient to help maintain the patient's safety under the direction of the unit's Shift Charge Nurse. This position is part of the 1199SEIU Bargaining Unit at Cooley Dickinson Hospital. This position reports to the Nurse Manager and operates within established organizational and departmental policies and procedures. This role requires patient care.

Requirements

High School Diploma or Equivalent preferred
Ability to communicate with children and /or adults required.

Nice To Haves

Experience working in a clinical environment preferred

Responsibilities

Remain in constant attendance with assigned high risk patient until relieved by assigned member of the healthcare team.
Maintain safety for patients with suicidal ideation.
Obtain assistance from healthcare team with any restrained patient who needs attention or assistance.
Immediately report any change in the patient’s condition to the patient’s nurse.
Perform the following tasks as necessary under the direction of the assigned nurse to maintain patient comfort and safety: Falls prevention, Assist to place patient’s extremities back into bed as needed, Remove clutter or items within patient’s reach, Offer assistance with toileting, Assist patient to walk if independent in ambulation, Offer food and fluids, Assist health care team members with turning and repositioning while maintaining patient privacy and dignity, Recognizes when/how to call 44 for help.
Accompany transport personnel with the patient if transport is necessary.
Interact with patient as directed by the patient’s nurse. Activities may include reading or talking to the patient or playing cards.
Document patient status and interactions on required form per hospital policy.
Perform the following responsibilities with assistance from a trained member of the healthcare team: Application and ongoing assessment of restraints (if restraints are in use, PCO will notify healthcare team if restraint become too loose or too tight or if patient requires further help), Use of assistive devices, Use of lift equipment, Feeding patient with high risk of aspiration.
Maintain established hospital and departmental policies and procedures, objectives, confidentiality, quality improvement program, safety, compliance, infection control, and environmental standards.
Maintain professional growth and development through attendance at seminars, workshops, conferences or in-services, professional affiliations, or journals to stay abreast of current trends in field of expertise.
Meet annual competency and retraining requirements.
Ensure staff meets annual competency and retraining requirements.
Attend meetings as required.
Perform other functions/duties as requested.