About The Position

The Health First Patient Observer is fully engaged in providing Quality/No Harm, Customer Service and Stewardship by ensuring quality, timeliness and effectiveness of stroke care delivery for HRMC; by providing supervision/observation of a patient when he/she requires a Form 52: Baker Act Declaration, Suicide Precautions are indicated, or any time it is determined that a patient’s safety may be jeopardized without supervision/observation.

Requirements

  • Must be able to speak and understand written and verbal instructions in the English language.
  • Must have corrected vision and hearing to normal range.
  • Must have visual acuity and hand-eye coordination to assist with patient care as directed.
  • Must have ability to remain alert for a minimum of eight (8) hours or length of assigned shift.
  • Must have ability to respond appropriately to emergent or escalating situations with patient assignment.

Responsibilities

  • Immediately reports clear, concise, pertinent information to the charge nurse or nurse assigned to patient that relates to the patient’s condition; immediately alerts nursing staff of any impending safety issues.
  • Remains alert to the patient during the entire shift, respects patient’s personal belongings, and never leaves the patient unattended unless approved by the patient’s nurse.
  • Utilizes clear and effective communication skills in professional interactions with all health care associates, patients and families.
  • Completes bedside shift report with charge or primary nurse and off-going or oncoming patient observer at beginning and end of shift as appropriate. Otherwise, reports directly to the charge or primary nurse at beginning of shift for expectations regarding specific behavioral and restraining instructions and gives a summary report at end of shift.
  • Maintains a professional, neutral position in all conversations with the patient and/or family.
  • Assists with patient care, such as toileting and fall prevention, at the request of the professional nursing staff.

Benefits

  • Diversity and inclusion are essential for our continued growth and evolution.
  • Working together, we strive to build and nurture a culture that recognizes, encourages, and respects the diverse voices of our associates.
  • Different ideas, perspectives, and backgrounds create a stronger and more collaborative work environment that delivers better results.
  • It fuels our innovation and connects us closer to our associates, customers, and the communities we serve.
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