Patient Observation Lead (Part Time)
About The Position
This role is the team leader of Patient Observation associates and assists the department’s managers in the successful operation of the Patient Observation and Transport Program. This job is responsible for the safe, timely and accurate observation of patients who cannot be left unattended. Touchpoint Support Services, as part of Compass Healthcare, focuses on serving hospitality for patients, families, and visitors at Ascension Health hospitals. The mission is to create moments that matter through meals, facilities, and patient support, requiring a big heart, commitment to doing the right thing, and teamwork. The company empowers and uplifts associates, offering career growth and a fun environment while supporting the mission to improve the health of the poor and vulnerable.
Requirements
- Willing to train!
Responsibilities
- Leads daily work of other Patient Observation Associates.
- Communicates with associates, resources staffing, client staff and leadership, as appropriate.
- Coordinates associate assignments, as specified.
- Communicating with client personnel, as appropriate.
- Performs and/or ensures float break coverage, to support associates at offsite accounts, where/when applicable.
- Communicates policies and procedures to ensure compliance, standardization, and processes for improvement.
- Completes shift reports, break sheets, and associate patient assignments to ensure coverage and support, as appropriate.
- Must be able to all duties of Patient Observation Associates.
- Cross-trained in Patient Transport and/or other departments when/where applicable.
- Performs other duties as assigned.
Benefits
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
- Medical
- Dental
- Vision
- Life Insurance/AD
- Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
No Education Listed
