Patient Observation Assistant (Full Time And Part Time)

Compass GroupHazleton, PA
Onsite

About The Position

Crothall Healthcare, a Compass Healthcare company, is seeking a Patient Observation Assistant to provide visual and audible observation of assigned patients under the direction of a Registered Nurse (RN) and unit manager. This role is crucial in ensuring patient safety and well-being. Crothall is a leader in specialized healthcare support services, focusing on Environmental Services, Patient Transportation, Patient Observation, Facilities Management, and more. We foster a culture of caring, belonging, and growth, empowering our team members to transform healthcare experiences.

Requirements

  • High School Diploma, GED or equivalent is required
  • Current CPR AED or basic life Support healthcare provider (BLS-HCP) certification required within 30 days of hire, if required at the facility.
  • Ability to walk or stand for prolonged periods.
  • Requires bending, stooping, reaching up, and lifting up to 50 pounds.

Nice To Haves

  • Previous healthcare experience preferred
  • One to two years of previous experience is preferred.

Responsibilities

  • Visually and audibly monitors the assigned patient's condition and behavior at all times.
  • Completes observation reports at established intervals.
  • Takes initiative in compassionately rendering service or responding to needs.
  • Interacts hospitably, cheerfully and supportively with staff, patients, visitors and work colleagues.
  • Remains at the bedside of assigned patient at all times unless relieved by an appropriate staff member.
  • Verbally redirects the patient from engaging in at-risk behaviors.
  • Seeks help or advice as soon as possible when patient appears to be in medical distress or poses a threat, and escalates to assigned medical professionals.
  • Participates in collaborative identification and reporting of patient safety issues.
  • Assures patient environment is safe; reports any safety hazards to the charge nurse.
  • Removes visible hazards and reports as appropriate.
  • Assists in calming and/or reorienting patient in cases of agitation or confusion.
  • Assists with keeping patient's room safe and orderly.
  • Accompanies patient when diagnostic testing is required.
  • Immediately summons the nursing staff if the patient requires assistance, control, or other nursing interventions, or exhibits unusual behavior or verbalizations.
  • Immediately reports any potentially dangerous behavior or concerning conversations to the nurse.
  • Participates in hand-off of pertinent information/behavior about assigned patient when arriving on unit and upon completion of shift assignment.
  • Arranges coverage around meal break times with nurse and informs nurse prior to leaving patient for any reason.
  • Assists patient with ordering dietary tray and setting up of patient's meal tray; assists with basic positioning of patient; assists with patient wheelchair rides and/or ambulation if patient is stable and gait has been previously determined safe by assigned staff nurse.
  • Responds rapidly and thoroughly to emergencies, special needs, etc.
  • Accepts suggestions and direction from supervisors and hospital staff.
  • Demonstrates knowledge of department policies and procedures.
  • Honors department's attendance, break, behavior, dress, personal hygiene, and safety codes.
  • Honors all confidentiality and other regulatory requirements.
  • Accepts and absorbs department and hospital education program.
  • Assists other associates as necessary.
  • Responds to direction as provided.
  • Performs other duties as assigned.

Benefits

  • Shift differentials may be available for select shifts and locations.
  • Retirement Plan
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identify Theft Protection
  • Pet Insurance
  • Critical Illness Insurance
  • Accident Insurance
  • Hospital Indemnity Insurance
  • Legal Services
  • Choice Auto and Home Program
  • Medical
  • Dental
  • Vision
  • Life Insurance/AD
  • Disability Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.
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