RN - Atrium Health Patient Nurse Navigator- Epilepsy
About The Position
The Patient Nurse Navigator- Epilepsy role at Atrium Health is a full-time position responsible for providing comprehensive support to newly diagnosed epilepsy patients and their families. This includes offering disease-specific education, psychosocial support, and connecting patients with necessary resources and referrals. The navigator will educate patients on diagnosis, treatment options (including surgery and therapy), support services, financial matters, community resources, survivorship, and follow-up care. They will act as a liaison between patients, families, and various departments, ensuring smooth coordination of appointments, exams, and procedures. A key responsibility is to proactively contact every newly diagnosed patient, assess their emotional and social needs, identify barriers to care (such as insurance or transportation), and refer them to appropriate resources. The role also involves identifying trends in patient care barriers and implementing service recovery when needed, with a focus on ensuring patient satisfaction.
Requirements
- BSN Degree Required
- Current licensure to practice as a Registered Nurse in the state in which one works required.
- Certification in the appropriate specialized field within 2 years of being in the position required.
- Excellent communication skills required.
Nice To Haves
- MSN Preferred
Responsibilities
- Provides language specific education, psychosocial support, and necessary resources for newly diagnosed patients pertinent to their specific disease, and their families, and coordinates appropriate referrals for those needed services.
- Educates and provides information to new and existing patients and families regarding diagnosis, work-up, treatments to include surgery, therapy, support services, financial issues, community resources, survivorship issues and follow-up.
- Serves as liaison for patients and families between departments.
- Ensures and coordinates (where appropriate) new patient referrals, scheduling of exams, procedures and appointments, identifies potential gaps as well as the coordination of care for patients returning to their communities for treatment and follow-up.
- Contacts every newly diagnosed patient at the time of the diagnosis.
- Assesses every new patient for emotional and social needs as well as barriers to care such as: Health insurance, transportation, etc., and refers to the needed resources.
- Identifies trend barriers to patient expedient care and will conduct service recovery as needed.
- Responsible for patient satisfaction.
Benefits
- Comprehensive suite of Total Rewards: benefits and well-being programs
- Competitive compensation
- Generous retirement offerings
- Programs that invest in your career development
- Paid Time Off programs
- Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Family benefits such as adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
