Patient Navigator (43-70)
About The Position
Under the direct supervision of the Clinical Team Lead, the Patient Navigator–Community Health Worker plays a key role in supporting clients as they navigate behavioral health, physical health, and social service systems. The Patient Navigator will focus on patient and community engagement, outreach, care coordination, and advocacy. Ensuring individuals receive timely, culturally responsive and person-centered services. The Patient Navigator will work as part of a multidisciplinary CCBHC team to improve health outcomes, reduce barriers to care, and promote recovery and wellness. This role addresses social determinants of health, identifies barriers and provides community-based resources and services.
Requirements
- Trauma informed, person centered engagement
- Motivational interviewing
- Crisis awareness and de-escalation
- Organization and time management
- Professional boundaries and ethics
- Able to operate a computer and knowledge of Microsoft Office
- Proficient in the use of electronic health record systems
- High school diploma or equivalent
- 3 years of direct patient care experience
- Community Health Worker Certification or be able to obtain within first three to six months of employment
Nice To Haves
- Fluent written and verbal skills in English and Spanish
- Medical Assistant Certification
- Experience working with diverse populations, including individuals with behavioral health or substance use needs
Responsibilities
- Support clients as they navigate behavioral health, physical health, and social service systems
- Focus on patient and community engagement
- Conduct outreach
- Perform care coordination
- Provide advocacy
- Ensure individuals receive timely, culturally responsive and person-centered services
- Work as part of a multidisciplinary CCBHC team to improve health outcomes, reduce barriers to care, and promote recovery and wellness
- Address social determinants of health
- Identify barriers and provide community-based resources and services
Benefits
- Health Insurance - PPO
- Dental Insurance
- Vision Insurance
- 401(K) with employer matching
- Life and AD&D Insurance
- Short Term Disability
- Long Term Disability
- Supplement Life Insurance
- Paid Time Off (PTO)
- Holidays (9)
- Education Reimbursement
- Cafeteria Plan
- Employee Assistance Program
- Travel Reimbursement
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What This Job Offers
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
11-50 employees
