Patient Navigator Boston - Fall 2026

Link HealthBoston, MA
Onsite

About The Position

The Link Health Patient Health Navigators will assist individuals and families in navigating and enrolling in government assistance programs such as HEAP, Supplemental Nutrition Assistance Program, Lifeline, and other state/federal benefits as a way to address social determinants of health. This role combines social services, client support, data management, and public assistance knowledge with components of health equity. Link Health’s Theory of Change : Link Health actively seeks to assist eligible people in navigating and enrolling in benefit programs that address crucial needs like affordable internet, food access, healthcare support, and housing resources . To do this, we will utilize community-centered approaches that leverage data, technology, and partnerships. This will reduce barriers & connect underserved populations to the benefits available to them for improved economic stability and health outcomes .

Requirements

  • Outgoing personality & an ability to work with people from a variety of backgrounds.
  • Positive, proactive, and personable team player who is goal-oriented.
  • Ability to work independently and as part of a collaborative team.
  • Special interest in building power to dismantle social & economic oppression.
  • 10 hours per month commitment.

Nice To Haves

  • Speaking Spanish is a plus!
  • Hours outside of clinic requirements may include attending team huddles, networking, learning opportunities, and professional development workshops.
  • Opportunities to write & publish op/ed, conduct research, and present research at conferences.
  • Stellar Patient Health Navigators will receive a letter of recommendation.

Responsibilities

  • Screen and enroll patients to understand each client's household, income, expenses, and eligibility factors for various benefit programs using the Link Health platform.
  • Refer patients to resources that address immediate needs using the UniteUs platform.
  • Support pop-up community events when possible.

Benefits

  • Letter of recommendation for stellar navigators
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