Patient Navigator - Behavioral Health - Evening Shift
Endeavor Health•Warrenville, IL
•$22 - $32•Onsite
About The Position
Provides initial response to clients reaching out to the hospital. Conducts initial assessment of clients and schedules mental health appointments. Responds to and triages crisis calls. Registers, reviews and corrects patient registration information in the computer system. Verifies insurance coverage and eligibility on all Blue Cross HMOI members.
Requirements
- Associate’s Degree plus a minimum of three years of experience or a Bachelor’s Degree
- CPI certification within 90 days of start date into position
- Current CPR Certification issued by American Heart Association within 90 days of start date into position
- Maintain information as highly confidential
- Ability to maintain professional boundaries and willingness to seek supervision
- One year of previous experience in healthcare or a behavioral healthcare setting
Nice To Haves
- Bachelors Degree in a Behavioral Health related field
- Crisis line or crisis intervention experience
- Substantial knowledge base of insurance plans such as commercial, managed care , and capitated plans (Medical/Medicaid/Workers Compensation.
Responsibilities
- Provides initial response to clients reaching out to the hospital.
- Conducts initial assessment of clients and schedules mental health appointments.
- Responds to and triages crisis calls.
- Registers, reviews and corrects patient registration information in the computer system.
- Verifies insurance coverage and eligibility on all Blue Cross HMOI members.
Benefits
- Eligibility for our Annual Incentive Plan, which offers the potential to earn a certain percentage amount of your base salary based on organizational performance.
- Premium pay such as shift, on call, holiday and more based on an employee’s job
- Incentive pay for select positions
- Opportunity for annual increases based on performance
- Career Pathways to Promote Professional Growth and Development
- Various Medical, Dental, Pet and Vision options
- Tuition Reimbursement
- Free Parking
- Wellness Program Savings Plan
- Health Savings Account Options
- Retirement Options with Company Match
- Paid Time Off and Holiday Pay
- Community Involvement Opportunities
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
Associate degree
