Patient Navigator

More About STARTSan Antonio, TX
Onsite

About The Position

The START Center for Cancer Research (“START”) is the world’s largest early phase site network, fully dedicated to oncology clinical research. Throughout our history, START has provided hope to cancer patients in global community practices by offering "Hope Through Access” to cutting edge trials throughout the United States and Europe. We are seeking a Patient Navigator. The Patient Navigator facilitates patient referrals for the START Phase 1 program. This role involves managing referral documentation, monitoring referral metrics, and supporting outreach activities. The Intake Specialist ensures a smooth intake process and efficient communication with referring providers.

Requirements

  • High School Diploma or GED.
  • Minimum of 2 years of experience in clinical or administrative settings.
  • 1 year oncology experience.

Nice To Haves

  • Associate’s degree in healthcare or related field.
  • Clinical trial experience.
  • Strong organizational and communication skills.

Responsibilities

  • Perform referral intake and assist with patient and provider coordination.
  • Maintain referral documentation and monitor referral trends.
  • Screen patients using EMR systems and genomic platforms for eligibility.
  • Support the Nurse Navigator in program outreach and trial promotion.
  • Participate in program meetings and contribute to data tracking efforts.

Benefits

  • 401(k) retirement savings plan with employer match
  • Eligibility for an annual performance bonus, based on role and company results
  • Generous paid time off and paid holidays
  • Comprehensive medical, dental, and vision coverage and optional insurance options
  • Company-paid life and disability insurance for added financial protection
  • Employee Assistance Program (EAP) providing confidential, no-cost support for you and your family from day one
  • Flexible FSA and HSA plans to support your financial wellness
  • Commitment to a supportive environment that values balance, wellbeing, and flexibility
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