Patient Navigator - Castle Rock, CO

HALO Diagnostics•Castle Rock, CO

1d•$25 - $32•Onsite

About The Position

Patient Navigator — Patient Support & Phlebotomy Hereditary Cancer Testing | HALO Precision Diagnostics Help make early detection possible. Make a real impact. Build your career in healthcare. At HALO Precision Diagnostics (HALO Dx), we're changing the way patients experience healthcare through early detection, advanced diagnostics, and personalized care. We're looking for a Patient Navigator who is passionate about helping people, comfortable in a clinical setting, and ready to be part of a growing healthcare technology company. This isn't just a role where you check boxes and move patients through a system. You'll be a key part of someone's healthcare journey.

Requirements

Nationally certified phlebotomist with strong venipuncture skills
2+ years of clinical experience in a front-office or back-office setting
2+ years of experience with insurance verification and prior authorizations
Current BLS certification
Experience with diagnostic or genetic specimen collection
Strong communication and patient-service skills
Ability to work independently and manage multiple priorities
Valid driver's license and reliable transportation if travel is required

Nice To Haves

CMA or RMA certification
2+ years in an outpatient clinic or patient service center
Experience in genetics, oncology, women's health, or specialty diagnostics
Experience working with EMR/EHR systems
High-touch, patient-facing healthcare experience
An interest in growing your career in healthcare, diagnostics, or clinical operations
Healthcare students and candidates pursuing clinical careers are encouraged to apply.
Bilingual English/Spanish preferred

Responsibilities

Collecting blood specimens for genetic testing
Educating and supporting patients throughout the testing process
Building relationships with clinical teams and partner locations
Coordinating scheduling, follow-ups, and patient cases
Helping patients understand hereditary cancer testing
Problem-solving when things don't go as planned
Keeping documentation accurate and compliant
Explaining testing, procedures, and next steps in a way patients can actually understand
Serving as a primary point of contact for patients
Conducting structured patient consultations
Answering questions and helping patients feel informed and supported
Following up to make sure patients don't get lost in the process
Build strong relationships with partner-site staff and providers
Support day-to-day clinic workflows
Adapt to changing schedules and priorities
Act as a trusted extension of our partner clinics
Coordinate scheduling and follow-ups
Identify barriers that could delay testing
Help resolve scheduling, insurance, and workflow issues
Keep communication timely and consistent
Performing venipuncture and collecting blood specimens
Properly identifying, labeling, handling, and transporting specimens
Following clinical and safety protocols
Maintaining accurate EMR/EHR documentation
Develop knowledge in: Hereditary cancer testing, Genetic testing workflows, Patient eligibility, Insurance verification and authorization, Clinical documentation and compliance, HIPAA requirements