Patient Navigator
About The Position
Patient Navigator (Admissions Coordinator) This role is 100% remote. One-year experience in healthcare admissions, preferably in the mental health or substance abuse field. High school diploma or equivalent required. Shifts available: Friday - Tuesday 1:30 pm - 10:00 pm EST Tuesday - Saturday 3:30 pm - 12:00 am EST Tuesday - Saturday 10:00 pm - 6:30 am EST We are seeking a compassionate, detail‑oriented Patient Navigator to support our Intake & Needs Assessment team at our Pennsylvania Access Center. In this role, you will be the first point of contact for individuals seeking care and will play a vital part in guiding patients and their families through the admissions process. If you thrive in a fast‑paced environment, have excellent communication skills, and have a passion for helping others access the services they need, we’d love to meet you.
Requirements
- High school diploma or equivalent required with college degree preferred.
- One-year experience in healthcare admissions, preferably in the mental health or substance abuse field.
Responsibilities
- Review prospective admissions against approved admission criteria, policies and procedures.
- Initiate contact to gather required clinical and demographic data from patient and other sources.
- Respond promptly to inquiry calls.
- Schedule assessments.
- Conduct pre-admission assessments.
- Assist prospective patients and significant others in seeking treatment.
- Refer inquiries to other agencies and community resources when not appropriate for facility assistance or admission.
- Coordinate with referral sources.
- Coordinate transportation arrangements for patients.
- Responsible for maintaining all the documentation involved with the admissions process.
- Perform other functions and tasks as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
