Patient Navigator | St Thomas West - Nashville, TN

HALO Diagnostics•Nashville, TN

61d•Onsite

About The Position

At HALO Diagnostics (HALO Dx), we recognize that every patient is unique. Our mission is to deliver early detection and precision-focused healthcare to help prevent and conquer the most impactful diseases. Through our specialized care and advanced diagnostic tools, we make a measurable difference in patient outcomes. From Vascular and Interventional Radiology to Orthopedic and Sports Medicine, Neuroradiology, and Whole-Body Imaging, our radiologists are highly trained to diagnose—and in many cases, treat—a wide range of health conditions using minimally invasive methods. As a Patient Navigator specializing in Hereditary Cancer Testing, you will support patients through critical stages of their diagnostic journey. You will be based in St Thomas West, Nashville, TN providing education, coordinating care, and assisting with phlebotomy. You'll work closely with a multidisciplinary clinical team to ensure a seamless, supportive, and professional patient experience. In addition to competitive compensation, this position includes a comprehensive benefits package and stock options in a fast-growing health tech company.

Requirements

Minimum of two (2) years of recent experience as a Medical Assistant working within a clinical team.
Minimum of two (2) years of experience with insurance verification and authorization processes.
Nationally certified phlebotomist with demonstrated proficiency in venipuncture and specimen collection.
Current Basic Life Support (BLS) certification.
Demonstrated competency in blood collection for genetic testing.
Ability to work independently, manage multiple priorities, and support operations across more than one site as needed.
Reliable transportation and a valid driver’s license with an acceptable driving record, if travel between sites is required.
2+ years recent experience as a Medical Assistant working with a clinical team.
Experience with insurance verifications and authorizations (minimum 2 years).
National Certified Phlebotomist with strong experience in blood collection.
Current BLS certification.
Strong phlebotomy skills, including venipuncture for genetic testing.
Ability to work independently and manage time effectively across multiple sites.
Reliable transportation, valid driver’s license, and clean driving record (if applicable)

Nice To Haves

Registered or Certified Medical Assistant.
Candidates who are currently enrolled in any professional degree program and seeking meaningful, hands-on clinical experience are strongly encouraged to apply.
Two (2) or more years of experience in a patient service center or similar outpatient clinical setting.
Prior experience in a customer-facing healthcare role.
Experience working with electronic medical records (EMR/EHR) and strong data-entry skills.
Registered/Certified Medical Assistant.
Bilingual - Spanish
2+ years of experience in a Patient Service Center or similar outpatient environment.
Prior experience in a customer-facing role within a healthcare setting.
Proficiency with data entry and patient systems (EMR/EHR).

Responsibilities

Provide education and support for high-risk patients undergoing genetic testing.
Register patients and schedule follow-up appointments.
Build trust and confidence with patients by explaining procedures clearly and compassionately.
Perform blood draws and specimen collection with accuracy and professionalism (~5–10% of role, with potential to expand).
Accurately verify and label patient specimens at the time of collection.
Maintain documentation, patient records, and uphold HIPAA compliance.
Ensure a clean, safe, and welcoming clinical environment.
Collaborate with the clinical team and area supervisor to complete daily tasks efficiently.
Serve as a key patient contact, embodying HALO’s commitment to precision care and early detection.