Patient Navigator, Bureau of Public Health Clinics

City of New York • New York City, NY

3d • Hybrid

About The Position

The mission of the Bureau of Public Health Clinics is to promote a healthy community by providing New Yorkers with the resources needed to make informed and empowered health decisions; identify and treat tuberculosis and provide immunization and sexual health services regardless of ability to pay or immigration status. It is also the Bureau's vision to provide timely, accessible, high-quality, equitable and respectful care that helps improve the lives of our patients and contributes to a healthier community. The Bureau of Public Health Clinics seeks to hire a Patient Navigator. This individual will be assigned to one of the Bureau's clinic locations and will report directly to a Navigation Supervisor and assist patients who are seeking prevention services.

Requirements

• A baccalaureate degree from an accredited college, including or supplemented by twelve semester credits in health education, or in health, social or biological sciences; or
• A baccalaureate degree from an accredited college, and six months of full-time satisfactory experience in a health promotion or disease intervention/prevention program, performing one or more of the following: interviewing, conducting field investigations, assessing health risks, making referrals, or collecting and analyzing epidemiological data; or
• A four-year high school diploma or its educational equivalent, and four years of full-time satisfactory experience as described in "2" above; or
• Education and/or experience equivalent to "1", "2" or "3" above. Undergraduate college credit can be substituted for experience on the basis of 30 semester credits from an accredited college for one year of full-time experience.
• All candidates must have a four-year high school diploma or its educational equivalent, and either twelve semester credits as described in "1" above or six months of experience as described in "2" above.
• To be assigned to Assignment Level II, candidates must have, in addition to meeting the minimum qualification requirements listed above, at least one year of experience as a Public Health Adviser, Assignment Level I, or at least one additional year of experience as described in Qualification Requirement "2" above.

Responsibilities

• Oversee caseload of STD clinic patients who are seeking HIV prevention services, ensure that the patient is connected to prevention and treatment services and the patient adheres to the established plan of care.
• Deliver health education and health promotion messages according to STD clinical protocols.
• Coordinate logistics for plan adherence such as appointment reminders, scheduling, medication adherence, arranging transportation and others as needed.
• Collaborate with STD clinic staff to identify qualified candidates for the program.
• Perform rapid HIV screening and provide results and advising in a confidential manner per bureau protocol.
• Maintains liaison with health care providers and others including public and private agencies to expedite the efficient follow up and treatment of patients enrolled in program.

Benefits

• Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal/state loan forgiveness and repayment assistance programs that lessen your payments or even fully forgive your full balance.
• Premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment.
• Additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund.
• A public sector defined benefit pension plan with steady monthly payments in retirement.
• A tax-deferred savings program
• A robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
• Job Security

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level