About The Position

The Patient Navigator 2 collaboratively supports and guides an identified patient population through the process of receiving care within a designated specialty. Coordinates the flow of patient care between the practice and other healthcare providers across the continuum of care. Performs various administrative functions, including registration, scheduling, billing, and precertification/authorizations, while conveying a positive image of the clinic and providing excellent customer service.

Requirements

  • High school diploma or GED.
  • Minimum of 2 years of experience in a healthcare setting, preferably in patient coordination or navigation.
  • Proficiency in electronic health record (EHR) systems.
  • Knowledge of medical terminology, billing, and insurance processes.
  • Excellent communication and interpersonal skills.
  • Strong organizational and time-management abilities.
  • Ability to work independently and as part of a team.

Nice To Haves

  • Associate's degree in a related field.
  • Experience with bariatric or metabolic patient populations.
  • Certification as a Patient Navigator or similar credential.

Responsibilities

  • Collaboratively supports and guides an identified patient population through the process of receiving care within a designated specialty.
  • Coordinates the flow of patient care between the practice and other healthcare providers across the continuum of care.
  • Performs various administrative functions, including registration, scheduling, billing, and precertification/authorizations.
  • Conveys a positive image of the clinic and provides excellent customer service.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401k
  • Paid time off
  • Professional development opportunities
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