Patient Navigator
About The Position
The Patient Navigator works in the Surgery department and coordinates access to health-related services by helping clients use available resources. The role involves identifying potential clients, completing initial needs assessments, and following up to ensure clients receive appropriate guidance to health services. The Patient Navigator also provides informal counseling, education, and social support; assists clients with scheduling medical appointments, attending appointments, and completing medical program applications; and builds working relationships with referral sources, community agencies, and departmental team members. Accurate records of client contacts, services, and outcomes must be maintained.
Requirements
- High school diploma equivalency with 2 years of cumulative experience, or an associate's or bachelor's degree, or 4 years of applicable cumulative job-specific experience.
Responsibilities
- Identify potential clients and complete initial needs assessments.
- Follow up with clients to ensure appropriate guidance to health services.
- Provide informal counseling, education, and social support to clients.
- Help clients use available resources, including scheduling medical appointments, accompanying clients to appointments, and assisting with medical program applications.
- Develop and maintain working relationships with referral sources, community agencies, and internal departmental team members.
- Document client contacts, services provided, and outcomes to maintain accurate records and track services.
Benefits
- Generous paid time off
- Paid parental leave
- Associate Assistance Program
- Tuition Reimbursement Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
