Patient Navigator - San Antonio, TX
About The Position
The Patient Navigator – Hereditary Cancer Testing plays a critical role in guiding patients through key stages of their genetic testing and diagnostic journey. We are currently hiring 6 Patient Navigators to support multiple partnering healthcare facilities throughout San Antonio, TX. This position provides patient education, care coordination, and limited phlebotomy support while working closely with a multidisciplinary clinical team to deliver a seamless, compassionate, and high-quality patient experience. In addition to competitive compensation, this position offers a comprehensive benefits package and stock options within a fast-growing healthcare technology organization.
Requirements
- Minimum of two (2) years of recent experience as a Medical Assistant working within a clinical team.
- Minimum of two (2) years of experience with insurance verification and authorization processes.
- Nationally certified phlebotomist with demonstrated proficiency in venipuncture and specimen collection.
- Current Basic Life Support (BLS) certification.
- Demonstrated competency in blood collection for genetic testing.
- Ability to work independently, manage multiple priorities, and support operations across more than one site as needed.
- Reliable transportation and a valid driver’s license with an acceptable driving record, if travel between sites is required.
Nice To Haves
- Registered or Certified Medical Assistant.
- Candidates who are currently enrolled in any professional degree program and seeking meaningful, hands-on clinical experience are strongly encouraged to apply.
- Two (2) or more years of experience in a patient service center or similar outpatient clinical setting.
- Prior experience in a customer-facing healthcare role.
- Experience working with electronic medical records (EMR/EHR) and strong data-entry skills.
- Bilingual in English/Spanish preferred.
Responsibilities
- Provide education, guidance, and emotional support to high-risk patients undergoing hereditary cancer genetic testing.
- Register patients and coordinate scheduling for follow-up visits and related services.
- Establish trust and confidence with patients by clearly and compassionately explaining procedures and next steps.
- Perform blood draws and specimen collection with accuracy and professionalism (approximately 5–10% of the role, with potential to expand based on operational needs).
- Verify patient identity and accurately label specimens at the time of collection.
- Maintain complete and accurate patient documentation and records in accordance with organizational policies and applicable privacy regulations.
- Ensure a clean, safe, and welcoming clinical environment.
- Collaborate with physicians, clinical staff, and site leadership to complete daily operational and patient-care tasks efficiently.
- Serve as a primary point of contact for assigned patients and demonstrate HALO’s commitment to precision medicine and early detection.
Benefits
- Medical, dental, vision, and life insurance
- 401(k) plan
- Paid vacation, holidays, and sick time
- Flexible Spending Account (FSA) and Health Savings Account (HSA)
- Disability insurance and employee discounts
- Stock options in a growing healthcare technology company
- Ongoing training and opportunities for professional growth and advancement.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
