Patient Navigator Float - Reno, NV

HALO CENTERS LLC•Reno, NV

15d•Onsite

About The Position

The Patient Navigator – Hereditary Cancer Testing plays a critical role in guiding patients through key stages of their genetic testing and diagnostic journey. Based in Reno, NV, this position provides patient education, care coordination, and limited phlebotomy support while working closely with a multidisciplinary clinical team to deliver a seamless, compassionate, and high-quality patient experience. In addition to competitive compensation, this position offers a comprehensive benefits package and stock options within a fast-growing healthcare technology organization.

Requirements

Minimum of two (2) years of recent experience as a Medical Assistant working within a clinical team.
Minimum of two (2) years of experience with insurance verification and authorization processes.
Nationally Certified Phlebotomist with demonstrated proficiency in venipuncture and specimen collection.
Current Basic Life Support (BLS) certification.
Demonstrated competency in blood collection for genetic testing.
Ability to work independently, manage multiple priorities, and support operations across sites as needed.
Reliable transportation and a valid driver’s license with an acceptable driving record.

Nice To Haves

Registered or Certified Medical Assistant.
Two (2) or more years of experience in a patient service center or similar outpatient clinical setting.
Prior experience in a customer-facing healthcare role.
Experience working with electronic medical records (EMR/EHR) and strong data-entry skills.
Bilingual in English/Spanish a plus.

Responsibilities

Provide genetics education, guidance, and emotional support to high-risk patients undergoing hereditary cancer testing.
Register patients and coordinate scheduling for follow-up visits and related services.
Establish trust and confidence with patients by clearly and compassionately explaining procedures and next steps.
Draw blood and collect clinical specimens with accuracy and professionalism (approximately 5–10% of the role, with potential to expand).
Verify patient identity and accurately label specimens at the time of collection.
Maintain complete and accurate patient documentation and records in accordance with organizational policies and privacy regulations.
Ensure a clean, safe, and welcoming clinical environment.
Collaborate with physicians, clinical staff, and site leadership to complete daily operational and patient-care tasks efficiently.
Serve as a primary point of contact for assigned patients and demonstrate HALO’s commitment to precision medicine and early detection.