Patient Navigator

Vista Community Clinic•Vista, CA

About The Position

At Vista Community Clinic (VCC), we believe healthcare is more than medicine, it’s about hope, community, and impact. For over 50 years, we’ve been a leader in the community clinic movement, growing from a small volunteer-driven effort in Vista to a nationally recognized network of state-of-the-art clinics across San Diego, Orange, Los Angeles, and Riverside counties. Today VCC has 14 clinics serving over 70,000 patients annually, we continue our mission of delivering exceptional, patient-centered care where it’s needed most. As a private, non-profit, multi-specialty outpatient clinic, VCC provides more than healthcare, we provide opportunity. Here your skills are celebrated, your growth is supported and your work makes a difference. Join a team where compassion and ambition go hand-in-hand!

Requirements

Associate’s degree in related field.
Bilingual English/Spanish
Minimum three years’ relevant experience within the health care system, clinic setting, or other community based organization. Equivalent related experience may be substituted for degree.
Ability to work flexible hours.
Ability to present information effectively both verbally and in writing to individuals and groups from various cultural, ethnic and educational backgrounds
Experience/familiarity with computers, Microsoft Office products (Word/Excel), business e-mail communication systems and internet search capabilities

Nice To Haves

Bachelor's degree in related field with two years’ care coordination or health education experience

Responsibilities

Guide and offer referral assistance to community members in navigating follow up diagnostic evaluation on patients.
Establish and help maintain communication between patients, their families, clinicians, and the health care system while offering additional assistance when needed.
Improve health care outcomes and reduce health disparities for low-income, uninsured, adult patients
Complete a face to face visit with patients to perform an assessment and complete a care plan
Follow patients during treatment and refer to community based organizations to address gaps in care
Provide post-treatment follow-up, contact and update care plan as needed
Integrate prevention and screening recall systems into electronic medical record
Assist in data collection, data entry, evaluation and program reports
Assist supervisor in compiling, analyzing and summarizing data and information for program reporting requirements
Attend meetings as needed