Patient Navigator - Oncology Clinic (Oak Lawn)
About The Position
The Patient Navigation position offers individualized assistance to patients, families and caregivers to overcome healthcare barriers. Patient Navigators work in a variety of settings—community, hospital, home, primary care, and tertiary care. It is their top priority to make their patients feel comfortable and guided throughout their journey. Advocate Medical Group (AMG) is part of Advocate Health, one of the nation’s largest nonprofit health systems. With more than 350 locations across Illinois and Wisconsin, AMG offers a wide range of specialties and services, including primary care, medical and surgical care, pediatrics, women’s health, behavioral health, and more. Our team is dedicated to delivering exceptional care and improving health outcomes in the communities we serve. Joining AMG means being part of a collaborative, patient-focused environment where innovation and quality care thrive.
Requirements
- Bachelor's degree in healthcare related field preferred
- 2+ years of experience working in a medical setting with oncology patients and families.
- Ability to prioritize to work and work independently
- Ability to work independently.
- Ability to handle stress and high workload volumes.
- Ability to communicate denial of services to members and providers.
- Ability to lift up to 35 pounds without assistance.
Nice To Haves
- Healthcare and oncology experience a plus
Responsibilities
- Coordinate appointments with providers for a timely delivery of diagnostic and treatment services.
- Monitor patient satisfaction with their cancer experience and works with team(s) to address any identified issues or barriers.
- Advocates on behalf of the patient and empower the patient to self-advocate.
- Ensures that appropriate medical records are available at scheduled appointments.
- Arranges transportation assistance with available resources.
Benefits
- Paid Time Off programs
- medical, dental, vision, life, and Short- and Long-Term Disability
- Flexible Spending Accounts for eligible health care and dependent care expenses
- adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
